Terms of Service

Clear and transparent terms governing the use of JBITS services. Understand your rights, responsibilities, and our commitment to providing reliable AI-powered business solutions.

99.9%
Service Uptime
24/7
Support Available
30-day
Notice Period
Global
Service Coverage

Service Terms & Conditions

Our services are provided under these terms and conditions. By using JBITS services, you agree to comply with and be bound by these terms.

Service Provision

We provide AI-powered business solutions including consultancy, automation, and digital transformation services.

  • • Professional AI consultancy
  • • Custom automation solutions
  • • Digital transformation services
  • • Ongoing support and maintenance

Service Availability

We strive to maintain high service availability with minimal downtime for maintenance and updates.

  • • 99.9% uptime target
  • • Scheduled maintenance windows
  • • Emergency support available
  • • Service status notifications

Service Modifications

We may modify, update, or discontinue services with appropriate notice to ensure continuous improvement.

  • • 30-day advance notice
  • • Migration assistance provided
  • • Alternative solutions offered
  • • Grandfathering where possible

User Responsibilities

As a user of our services, you have certain responsibilities to ensure proper use and maintain the security and integrity of our systems.

Lawful Use

Use our services only for lawful purposes and in accordance with applicable laws and regulations.

Account Security

Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized access.

Accurate Information

Provide accurate, current, and complete information when using our services and update it as necessary.

Prohibited Activities

Do not engage in activities that could harm our systems, other users, or violate intellectual property rights.

Compliance Commitment

We work together to maintain a secure, reliable, and compliant service environment for all users.

Support: legal@jbitss.com

Response Time: Within 48 hours

Available: Monday - Friday, 9 AM - 6 PM CET

Contact Legal Team

Service Limitations & Liability

Understanding the scope and limitations of our services helps set appropriate expectations and ensures responsible use of our AI-powered solutions.

Service Scope

Services are provided within defined scope and specifications as agreed in service contracts.

Performance

While we strive for optimal performance, results may vary based on data quality and external factors.

Third-Party Services

We are not liable for third-party service interruptions or changes that may affect our services.

Force Majeure

We are not liable for service interruptions due to circumstances beyond our reasonable control.

Questions About Our Terms?

We're committed to clear and fair terms of service. Contact our legal team if you have questions about these terms or need clarification on any aspect of our service agreement.